SlotPlanet Online Casino Terms

Welcome to SlotPlanet Online Casino. These Terms and Conditions ("Terms") govern your access to and use of our website, mobile application and all services offered by us. By registering an account, completing a slotplanet login, or otherwise using our platform, you confirm that you have read, understood and agreed to be bound by these Terms in full. If you do not agree with any part of these Terms, we ask that you do not use our services.

1. About Our Operator

We operate under the brand Slot Planet, owned and operated by White Hat Gaming Limited, a company registered in Malta under company number C73232, with registered address at 85 St John Street, Valletta VLT1165. Certain marketing, systems development, payment processing and customer service functions are carried out by our group company, White Hat (Holdings) Limited, registered in Gibraltar under number 109784. We hold a licence issued by the Malta Gaming Authority under number MGA/B2C/370/2017, granted on 1 August 2018, authorising us to provide remote gaming services. Our history began in 2005 as Amsterdams Casino, and we rebranded to SlotPlanet in 2016, continuing to build on years of gaming experience.

2. Eligibility and Registration

To create an account with us, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. We provide our services primarily to players in New Zealand, and we do not accept registrations or deposits from residents of Great Britain (served under a separate licence) or from any of the restricted territories listed in our compliance policy, including but not limited to Australia, the United States, most European Union member states, and several other jurisdictions. It is your responsibility to check whether online gambling is legal where you reside before you attempt a slot planet register process.

When you complete your slotplanet register form, you must provide accurate, current and complete information. We reserve the right to request identity verification documents at any time, particularly once your cumulative deposits reach $2,000, and we may suspend your account until such verification is satisfactorily completed.

3. Your Account

You are permitted to open only one account with us. Each time you use your slot planet login credentials, you confirm that you are the rightful account holder and that no other person is permitted to access or use your account. We may suspend or close accounts found to be duplicated, fraudulent or in breach of these Terms. You must keep your login details confidential, and we cannot be held responsible for losses arising from unauthorised access caused by your failure to protect your credentials.

We also offer a dedicated SlotPlanet app for mobile devices, allowing you to enjoy the slotplanet casino app experience on the go. Whether you access our services through desktop, mobile browser or the SlotPlanet casino app, the same Terms apply equally across all platforms.

4. Deposits and Withdrawals

The minimum slot planet deposit is $10, made via Visa, Mastercard, Jeton Wallet, Skrill, Neteller, AstroPay, Paysafecard, Neosurf or CashtoCode Voucher. Withdrawals are processed back to the original payment method where possible, using Visa, Mastercard, Jeton Wallet, Skrill, Neteller or AstroPay. The minimum slotplanet withdrawal amount is $10, and we require that you have made at least one lifetime deposit which has been wagered in full before any cashout request is approved.

We apply a weekly withdrawal limit of $5,000 unless we have agreed otherwise with you in writing; higher limits may be granted to our VIP players. The maximum payout per single bet or spin is $250,000, excluding progressive jackpots. Wins of $100,000 or more may be paid across ten monthly instalments of 10% each, and jackpot wins above $250,000 may take up to 30 days to be settled. Pending time before a withdrawal is processed is typically 1-2 business days, and once approved, funds are released immediately, though it may take up to three working days for the funds to reach your account depending on your chosen method. If your account remains inactive for 12 months, we will provide 30 days' notice before deducting $5 per month in maintenance fees.

5. Bonuses and Promotions

We are pleased to offer a slotplanet no deposit bonus of 22 bonus spins on Dead or Alive, credited automatically upon registration, with winnings from this offer capped at $100. This slot planet no deposit bonus is not available to residents of Argentina, Brazil, Chile, India or Peru. On your first deposit, we offer a 100% match bonus up to $222 together with 22 bonus spins on Starburst, subject to a minimum deposit of $10. Please note that deposits made via Skrill or Neteller do not qualify for this SlotPlanet bonus, and any resulting winnings will be confiscated.

To be eligible for any slotplanet casino bonus, you must be 18 or older, not resident in Great Britain, fully verified, opted in to promotions, and free of any other active bonus. Bonus spins remain valid for 10 days, and winnings are credited as bonus funds subject to 40x wagering of the deposit plus bonus amount. While a bonus is active, the maximum bet permitted is $5, and any cash withdrawal attempted before wagering is complete will result in forfeiture of the bonus and associated winnings. Bonus funds expire after 30 days if unused.

Our Super Stars VIP club rewards loyal players across four tiers - Silver, Gold, Platinum and Diamond - each offering escalating benefits including personalised offers, cash and bonus spins, match-up bonuses, birthday gifts, and at Diamond level, cashback and exclusive event invitations. VIP status is reviewed every six weeks and may be lost due to inactivity, self-exclusion or failed verification. General wagering requirements of 35x apply to most other bonus amounts unless we state otherwise, and different games contribute differently toward wagering completion, as detailed in our promotions policy.

6. Games and Software Providers

Our platform features over 4,276 games in total, including more than 1,000 slot titles and over 200 jackpot games, supplied by leading studios such as NetEnt, Play'n GO, Red Tiger, Pragmatic Play, Big Time Gaming and many more from a network of over 100 providers. Our live casino, powered by Evolution, includes live roulette, live blackjack, live poker and unique titles such as Sweet Bonanza CandyLand and PowerUP Roulette. We regularly update our game library so that every slot planet casino visit offers something new to explore.

7. Responsible Gambling

We are committed to promoting responsible gambling and provide tools such as deposit limits, self-exclusion and reality checks to help you stay in control. If you feel that your gambling behaviour is becoming a concern, we encourage you to contact our support team or seek help from professional organisations dedicated to problem gambling support.

8. Customer Support

Our customer support team is available 24/7 via LiveChat, and you may also reach us by email at support@slotplanet.com, with replies typically provided within 24 hours. We offer multilingual support to assist players from various regions, and our Help Centre contains answers to common questions regarding your slot planet account, bonuses and payment methods.

9. Intellectual Property

All content on our website and within our SlotPlanet app, including graphics, software, trademarks and game titles, remains our property or that of our licensors. You may not copy, reproduce or distribute any part of our platform without our prior written consent.

10. Limitation of Liability

We strive to provide uninterrupted access to our services; however, we do not guarantee that our platform will always be free of errors, delays or technical issues. To the fullest extent permitted by law, we shall not be liable for any indirect or consequential losses arising from your use of our services.

11. Changes to These Terms

We reserve the right to amend these Terms at any time. Any changes will be published on our website, and your continued use of our services following such changes constitutes your acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of Malta. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the Maltese courts, without prejudice to any mandatory consumer protection rights available to you under your local law.

13. Contact Us

If you have any questions regarding these Terms, your slotplanet withdrawal, deposit methods, or any other aspect of your account, please contact our support team at support@slotplanet.com. We are always here to help you enjoy a safe and enjoyable gaming experience with us.