SlotPlanet Online Casino Privacy

At SlotPlanet Online Casino, we take your privacy seriously and are committed to protecting the personal information you share with us. This privacy policy explains how we collect, use, store and safeguard your data when you visit our website, use the SlotPlanet app, or create an account to play at Slot Planet. By using our services, you agree to the practices described in this policy.

Who We Are

Slot Planet is operated by White Hat Gaming Limited, a company registered in Malta under number C73232, with its registered office at 85 St John Street, Valletta VLT1165. We hold a licence issued by the Malta Gaming Authority under number MGA/B2C/370/2017, granted on 1 August 2018. Certain marketing, systems development, payment processing and customer service functions supporting SlotPlanet Online Casino are carried out by our group company, White Hat (Holdings) Limited, registered in Gibraltar under number 109784, at 2/3b Horse Barrack Lane. We act as the data controller responsible for your personal information.

Information We Collect

We collect information both directly from you and automatically as you interact with our platform. When you complete your Slot Planet register process, we ask for your name, date of birth, address, email address, phone number and payment details so that we can verify your identity and meet our regulatory obligations.

• We store the credentials you set when you create a Slot Planet login, including your username and password
• We record every Slot Planet deposit and Slot Planet withdrawal you make, along with the payment method used
• We collect technical data such as your IP address, device type and browser details when you use the SlotPlanet casino app or our desktop site
• We keep records of bonuses you claim, including a slot planet no deposit bonus, SlotPlanet free spins, or any SlotPlanet promo code you redeem
• We monitor your gameplay activity, wagering history and communications with our support team

How We Use Your Data

We use your information to run SlotPlanet casino responsibly and to give you a safe, personalised experience. Our uses include verifying your age and identity, processing your slot planet deposit and slot planet withdrawal requests, detecting and preventing fraud, administering your Super Stars VIP membership, and keeping you informed about your account activity.

We also rely on your data to manage promotions such as the slot planet 50 free spins no deposit welcome offer and other SlotPlanet bonus campaigns, to tailor the games we recommend to you, and to comply with our legal and licensing obligations under Maltese law.

Cookies and Tracking Technologies

We use cookies and similar technologies to remember your preferences, keep you signed in during your SlotPlanet casino login session, and understand how visitors use our services. You can manage or disable cookies through your browser settings, though doing so may affect certain features of Slot Planet. Further details are available in our separate Cookie Policy.

How We Share Your Information

We do not sell your personal data to third parties. We may share your information with:

• Payment providers, including Visa, Mastercard, Skrill, Neteller, Jeton Wallet, AstroPay, Paysafecard, Neosurf and CashtoCode, to process your slotplanet deposit and slotplanet withdrawal transactions
• Identity verification and anti-fraud partners who help us confirm your eligibility to play
• Regulatory bodies, including the Malta Gaming Authority, where we are legally obliged to report information
• Our group company, White Hat (Holdings) Limited, which supports our marketing, systems and customer service functions
• Professional advisers, auditors and law enforcement authorities where necessary

Data Security

We apply appropriate technical and organisational measures to protect your data against unauthorised access, loss or misuse. Our systems use encryption and secure servers, and access to your account details is restricted to authorised staff who need it to deliver our services. While we work hard to protect your information, no method of transmission over the internet can be guaranteed to be completely secure.

Data Retention

We retain your personal data for as long as your account remains active, and for a further period afterwards to satisfy our legal, accounting and anti-money laundering obligations. Even if you close your account or self-exclude from SlotPlanet Online Casino, we may be required to retain certain records in line with applicable law.

Your Rights

Depending on where you reside, you may have the following rights regarding your personal data:

• The right to request access to the information we hold about you
• The right to ask us to correct inaccurate or incomplete data
• The right to request erasure of your data, subject to our legal retention obligations
• The right to object to or restrict certain types of processing
• The right to withdraw your consent to marketing communications at any time
• The right to lodge a complaint with the Malta Gaming Authority or your local data protection authority

To exercise any of these rights, you can contact our support team at support@slotplanet.com, and we will respond promptly.

Age and Eligibility

Our services are intended strictly for players aged 18 and over. We do not knowingly collect personal information from minors, and any account found to belong to an underage individual will be closed immediately. By registering your Slot Planet account, you confirm that you meet the minimum legal age and are permitted to gamble in your jurisdiction.

International Data Transfers

As we operate internationally, your data may be transferred to and processed in countries outside your place of residence, including Malta and Gibraltar. Wherever we transfer your information, we ensure appropriate safeguards are applied to keep it protected in accordance with applicable data protection law.

Marketing Communications

With your consent, we may contact you about SlotPlanet bonus offers, new game releases and special promotions. You can withdraw your consent at any time by updating your account preferences or contacting our support team, without affecting your ability to continue using SlotPlanet casino services.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page from time to time. Continued use of SlotPlanet Online Casino following any updates confirms your acceptance of the revised policy.

Contact Us

If you have questions about this privacy policy or how we handle your personal data, our support team is available 24/7 via LiveChat or by email at support@slotplanet.com.